Hyde Mission
At Hyde, we strive to solve customer needs, working hand in hand with you to develop solutions together. By listening to the “voice of the customer”, we work to eliminate your pain points and provide you with the best possible solution for your specific application.
In addition to innovative designs, we achieve this mission by focusing on three driving principles that we believe matter most to our customers:
Consistent Top Quality
Hyde prides itself on delivering products that give the best possible performance, time after time. Our policy of zero returns isn’t just talk; it’s a driver of everything we do.
On-Time Delivery
Ultimately, you depend on us to provide our products to you when we say we’re going to deliver. At Hyde, we take this “on time” promise seriously.
Industry-Leading Fulfillment Times
Stock items need to ship off the shelf when you order them, but a lot of our products are custom or “made to order”. Our goal is to deliver all custom designed products with the shortest possible lead times, ensuring you have the blades you need when you need them.
The result to you, our customer, are blades and knives that do the job right, each and every time.